Infiniti Call Recorder is an external for the communicational system Alcatel-Lucent OmniPCX 4400/Enterprise server for recording the inbound/outbound user calls. The Dedicated Recording Link (DR-Link) method is specially developed by the manufacturer and allows call recordings from:
» analog lines, equipped with standard Pulse/DTMF devices;
» digital lines, equipped with Alcatel 4011, 4012, 4034 devices
» digital lines, equipped with Alcatel Reflexes - 4004(First), 4010(Easy), 4020(Premium), 4035(Premium) series.
» digital lines, equipped with Alcatel-Lucent 4019, 4029, 4039 9th series.
» wireless DECT users, provided with Alcatel Mobile 100, Mobile 200, Alcatel-Lucent DECT 300 devices as well as DECT 400 and others GAP compatible devices. Dual working (Tandem) function is supported in cases when the digital device is working with DECT.
» IP users, provided with Alcatel 4035IP devices as well as Alcatel – Lucent 4008, 4018, 4028, 4038, 4068 8th series devices and Softphone 4068IP.
The DR-Link method allows the recording of different types of inbound and outbound calls. If the digital devices are in “multiline” mode, the recording of second and every additional line is possible only if the correspondents are also in monitoring and recording mode. The external lines could be different type like analog, ISDN, VoIP, etc. It is possible to use one or more thirty channel interfaces (PCM2 module) in a specific mode for the extraction of audio stream and CTI program interface – Alcatel CSTA/TSAPI for managing and controlling the user lines, recording channels and other processes.
The external server for call recording – icRecorder requires server platform. It works under Linux OpenSuse or SUSE Linux Enterprise Server, using RDBMS PostgreSQL.